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The following are steps to completely uninstall and then reinstall QuickBooks Point of Sale for Desktop to troubleshoot and resolve data file and program issues. Before you uninstall Point of Sale for Desktop, ensure: You have created a backup of your data file. You have your QuickBooks Point of Sale for Desktop download file or your installation CD. Your License and Product Numbers are available. You can log in as Windows Administrator before performing the next steps. The computers you will be working on are available to be restarted. Uninstall QuickBooks Point of Sale for Desktop On your keyboard, press Windows + E to open the Computer window. Click Uninstall or change a program. In the list of programs, select Point of Sale and click Uninstall. Follow the instructions to uninstall POS. Uninstall Microsoft .NET Framework (for POS versions 10 and 2013 only) Right-click Windows Start and select Control Panel. Choose Programs and ...

Store Exchange  is the transfer of data between your Headquarters and Remote stores. The data sent between stores is referred as mailbag. Issues during Store Exchange is usually caused by one or more of the following. o  Multi-store preferences are not set up properly. o  Damaged .QBT file. o  The store exchange password in Remote Store and Headquarters do not match o  Firewall and security programs interfere with the process o  Compatibility issues o  Incorrect configuration of license number in multi-store o  You are not logged in as a Windows Administrator. o  You are trying to process a mailbag from one Headquarters file to another Headquarters file. This article covers the following errors: o  Error - 193: Primary key for dept keywords is not unique o  Error 175305: Errors were encountered, select VIEW LOG for details o  Error code 175411: You have entered a license number which is already used by...

Point of Sale: Resolve common issues with company preferences setup When company preferences is changed or set up incorrectly, you may encounter one of the following issues: The option to sell gift certificates in Point of Sale is not available Debit is not an available payment method in Point of Sale 2013 Change or setup allowed credit card types (especially if you have recently signed up for AMEX card accounts and needs to allow AMEX within Point of Sale) Unable to select Discover or American Express Detailed Instructions To resolve these issues, you may need to configure QuickBooks Point of Sale for Desktop company preferences. The option to sell gift certificates in QuickBooks Point of Sale for Desktop is not available This may occur if the Gift Certificate payment type is not set up correctly in Company Preferences. Go to File, click Preferences and select Company. From the I want to option, select Sales and click Receipt tendering. From the Paym...