Troubleshoot store exchange errors

Store Exchange is the transfer of data between your Headquarters and Remote stores. The data sent between stores is referred as mailbag. Issues during Store Exchange is usually caused by one or more of the following.
o Multi-store preferences are not set up properly.
o Damaged .QBT file.
o The store exchange password in Remote Store and Headquarters do not match
o Firewall and security programs interfere with the process
o Compatibility issues
o Incorrect configuration of license number in multi-store
o You are not logged in as a Windows Administrator.
o You are trying to process a mailbag from one Headquarters file to another Headquarters file.
This article covers the following errors:
o Error - 193: Primary key for dept keywords is not unique
o Error 175305: Errors were encountered, select VIEW LOG for details
o Error code 175411: You have entered a license number which is already used by another store
o Error code 175414: An error detected while copying file to %s for %s
If the error you are getting is not on this list, visit the support site of trying the General Troubleshooting for Store Exchange errors.

 

See also: QuickBooks Point of Sale Unexpected Errors Resolution


Error - 193: Primary key for dept keywords is not unique

Solution 1: Locate and merge duplicate customers from each location
Solution 2: Compress Database and perform store exchange
Solution 3: General Troubleshooting for Store Exchange errors


Error 175305: Errors were encountered, select VIEW LOG for details

NOTE: Ensure you are logged in as a Windows Administrator.
Solution 1: Ensure QBpos.exe has been added as an exception in your firewall and security software
Solution 2: General Troubleshooting for Store Exchange errors

 See Also: QuickBooks Point of Sale Error 100060

Error code 175411: You have entered a license number which is already used by another store

This issue happens when multiple Remote Stores are using the same license numbers
Solution 1: Reset to default settings
1. From the File menu, select Company and click Preferences.
2. Click I Want to and select Reset to the Default setting.
3. Click Store Exchange and Configure.
4. Click Save.
Solution 2: General Troubleshooting for Store Exchange errors


Error code 175414: An error detected while copying file to %s for %s

Where are you seeing the error?
Headquarters
1. Close your Point of Sale.
2. Right-click the Point of Sale icon on your desktop and select Run as Administrator.
3. Run the Store Exchange.
Remote Store
1. Open an internet browser outside of Point of Sale to ensure your internet connection works. If it doesn't, contact your IT.
2. Create a new Windows Administrator user to ensure the Windows Profile you are using is not damaged.
3. Run the Store Exchange.
If you are still having the same issue, after following the steps applicable to your situation, follow the outlined steps in General Troubleshooting for Store Exchange errors.

Have queries? Contact QuickBooks Point of Sale Support Number 1(855)441-4417.
Article Source- https://community.intuit.com/articles/1588762-troubleshoot-store-exchange-errors#PrimaryKey
Location: Los Angeles, CA, USA

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